Project Manager (ERP / CRM) Remote in GTA

Total Match Consulting

Overview

Our client is seeking an experienced Project Manager with a strong background in ERP and CRM implementations to lead complex enterprise technology initiatives. This role will focus on managing end-to-end implementations of enterprise platforms that support business operations, customer engagement, and digital transformation efforts.

The successful candidate will bring deep project management expertise, strong stakeholder engagement skills, and hands-on experience delivering ERP and CRM deployments within fast-paced environments. You will play a key role in coordinating cross-functional teams, ensuring projects are delivered on time and within scope, and driving successful system adoption across the organization.


Key Responsibilities

  • Lead end-to-end ERP and CRM implementation projects, from planning and requirements gathering through deployment and post-implementation support.

  • Collaborate with business stakeholders, technical teams, and external vendors to define project scope, objectives, and deliverables.

  • Develop and manage project plans, timelines, budgets, and risk mitigation strategies.

  • Coordinate cross-functional teams including business analysts, developers, solution architects, and system integrators.

  • Ensure successful data migration, system integration, and process alignment during implementations.

  • Facilitate stakeholder meetings and provide regular project status updates to leadership teams.

  • Support change management and user adoption strategies to ensure successful rollout of ERP and CRM platforms.

  • Identify risks, dependencies, and potential project challenges while proactively driving solutions.

  • Ensure project delivery aligns with best practices for enterprise technology implementations.


Required Qualifications

  • 5+ years of experience in Project Management, with a strong focus on enterprise technology implementations.

  • Proven experience managing ERP and CRM implementation projects.

  • Strong understanding of enterprise system integrations, data migration, and process transformation initiatives.

  • Experience managing cross-functional teams and third-party vendors.

  • Excellent stakeholder management and communication skills.

  • Experience working within Agile, Waterfall, or hybrid project delivery environments.

  • Strong organizational and problem-solving skills.


Preferred Qualifications

  • Experience working with enterprise platforms such as:

    • Salesforce

    • Microsoft Dynamics (CRM or ERP)

    • SAP

    • Oracle ERP / NetSuite

  • Experience managing digital transformation or system modernization initiatives.

  • Certifications such as PMP, PRINCE2, or Agile/Scrum certifications are considered an asset.

  • Experience working in consulting or client-facing environments.


Key Skills

  • ERP Implementation

  • CRM Implementation

  • Enterprise System Integration

  • Project & Program Management

  • Stakeholder Engagement

  • Change Management

  • Digital Transformation

  • Vendor Management


Why Join This Opportunity

  • Opportunity to lead high-impact ERP and CRM implementation initiatives.

  • Work alongside cross-functional teams and enterprise technology leaders.

  • Exposure to large-scale digital transformation projects.

  • Competitive compensation and a collaborative work environment.

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